panama b&b accommodation

Patty's Casitas

 

Booking / Cancellation Policy   

 

Arrival & Departure times:

 

Check-in: from 3:00 p.m. to Midnight

(earlier arrival might be possible depending on the departure time of the previous guests & a later arrival can be arranged but will have a US$50 fee)

 

 

 

Check-out: before 11:00 a.m. at the Condos & 10:30 a.m. at the B&B

(later departure might be possible depending on the next arrival)

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BOOKING PROCEDURE

30% (or equivalent to 1 night minimum) of the total amount of the stay is required for the reservation. For the condos the balance of the stay is due 45 days prior to arrival date.

Form of payments: Bank transfers (for our European guests), US checks, Money Order, Money Gram or Western Union (Bill Pay available for U.S. account holders)

Sorry...we don't accept credit cards (Panama is not a fully operated country with PayPal yet and since we are not Americans we can't use the payment offered by the major advertisement companies). Our our guests have used this form of payment without a glitch...we know it is an inconvenience but we make up for it by giving you high-end accommodations at a bargain price...feel free to compare us;-)

SECURITY/DAMAGE DEPOSIT

A security/damage deposit of US$250 (US$300 for the Villa) is required upon reception of the keys (only applies to our rentals) for any eventual damage or breakage that may occur during your stay.

Upon check out the amount is refunded, unless it has to be used partly or fully for any damage, replacement of items found missing or for extra cleaning.

 

 

CANCELLATION POLICY

Due to our intimate size any cancellation affects us significantly...therefore we advise you to buy a travel insurance to cover your costs. 

 

For cancellations more than 90 days prior to arrival, there is a fee of $50.00.
For cancellations
between 90 days and 60 days prior to arrival date 15% of the total amount (minimum rate of 1 night) of the rent will be retained and from 60 days to 45 days prior to arrival date 30% (i.e. the full deposit) of the total amount will be retained.

 

There are no refunds for cancellations less than 45 days prior to arrival unless we can re-book the exact same dates - we will credit you (for a future stay - same amounts of nights) proportionally to the days we manage to re-book (-US$50 cancellation fee)

 

 

We don't want to make money of cancellations but also don't want to be loosing out since this is our income...you can be assured that we will do our best to re-book...so the sooner you tell us about the cancellation the more probability we have to re-book all of your stay!

 

There will be no refund for cancellation of days which are a portion of your stay...or due to flight delays, cancellations or weather conditions...thank you for your understanding.

 

Bank expenses will be retained.