panama b&b accommodation

Patty's Casitas


Booking / Cancellation Policy   


Arrival & Departure times:


Check-in: from 3:00 p.m. to 11:30 p.m.

(earlier arrival might be possible depending on the departure time of the previous guests & a later arrival can be arranged but will have a US$50 fee)




Check-out: before 11:00 a.m.

(later departure might be possible depending on the next arrival)

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30% (or equivalent to 1 night minimum) of the total amount of the stay is required for the reservation with balance of your stay due 45 days prior to arrival date.

Form of payments: Bank transfers (only locally), US checks, Bank Draft drown onto US bank (counterpart), Western Union (Bill Pay available for U.S. account holders), Money Gram or Transfast (U.S.A. & Canada) and Azimo for our European guests.

Sorry...we don't accept credit cards (Panama is not a fully operated country with PayPal yet and since we don't have a U.S. bank account we can't use the payment offered by the major advertisement companies we list with).

Our guests have used this form of payment without a glitch for the past 11 years...we know it is an inconvenience but we make up for it by giving you high-end accommodations at a more affordable rate...feel free to compare us;-)


A security/damage deposit of US$250 (US$300 for the Villa) is required upon reception of the keys for any eventual damage or breakage that may occur during your stay.

Upon check out the amount is refunded, unless it has to be used partly or fully for any damage, replacement of items found missing or for extra cleaning.




Due to our intimate size any cancellation affects us significantly...therefore we advise you to buy a travel insurance to cover your costs. 


For cancellations more than 90 days prior to arrival, there is a fee of $50.00.
For cancellations
between 90 days and 60 days prior to arrival date 15% of the total amount (minimum rate of 1 night) of the rent will be retained and from 60 days to 45 days prior to arrival date 30% (i.e. the full deposit) of the total amount will be retained.


There are no refunds for cancellations less than 45 days prior to arrival unless we can re-book the exact same dates - we will credit you (for a future stay - same amounts of nights) proportionally to the days we manage to re-book (-US$50 cancellation fee)



We don't want to make money of cancellations but also don't want to be loosing out since this is our can be assured that we will do our best to the sooner you tell us about the cancellation the more probability we have to re-book all of your stay!


There will be no refund for cancellation of days which are a portion of your stay...or due to flight delays, cancellations or weather conditions...thank you for your understanding.


Bank expenses will be retained.